Returns & Exchanges
At The Brick Show Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original, unopened packaging.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original product packaging, ensuring all parts and instructions are included to prevent damage during transit.
Ship Item Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund or Exchange
Once our warehouse inspects and approves the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing